Privacy Policy

At NAORYA, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website naorya.com.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, shipping address, phone number, and payment details when you place an order or submit a quote request.
Technical Data: including your IP address, browser type, device information, and pages you visit, collected automatically through cookies and analytics tools.
Communication Data: such as emails, messages, and other interactions with our support team or contact forms.

2. How We Use Your Information

We use the collected information to:

Process your orders or quote requests;
Respond to your inquiries and customer service requests;
Improve our website, products, and user experience;
Send updates, marketing messages (only with your consent), or policy changes;
Comply with legal obligations and prevent fraud.

3. Cookies and Tracking

We use cookies and third-party analytics tools (such as Google Analytics) to understand visitor behavior and improve our services. You can disable cookies in your browser settings if you prefer.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

Trusted service providers such as payment processors, shipping companies, and hosting providers;
Law enforcement or legal authorities when required by law;
Other parties only with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

Access and update your personal information;
Request deletion of your data (subject to legal retention obligations);
Withdraw consent for marketing communications at any time.

7. International Visitors

Our website is accessible globally. By using our services, you understand that your information may be transferred and processed in countries outside your own, including the United States and China.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at care@naorya.com.